We’re always looking for brilliant, driven, tireless people.

At Nth Degree, we don’t merely manage trade shows, exhibits, and events. We use them as a means to create loyal customers for our clients. Our job is to craft experiences that help build stronger brands—and we relish it. Whether we’re managing a complex trade show exhibit, driving strategy for an international event, or simply installing a 10×10 booth for one of 1,400 domestic and multinational clients, we’re passionate about what we do. From our headquarters in Atlanta, Georgia, as well as 21 satellite offices across North America and several major European cities, we serve our clients at over 13,000 event and trade show projects annually.

Nth Degree is home to some of the most tenured and sought-after experts in the industry. Around here, that doesn’t translate to stuffy or unapproachable. Instead, we value transparency, connectedness, and the lives we live outside of the office. We love what we do and who we do it with—because our people are brilliant, humble, and fun!

We’re seeking an energetic Customer Service Representative who is a multi-tasking master. A quick-thinking problem-solver who is a pro with both technology and customers. If this sounds like your kind of challenge and we’re your kind of people, let’s talk!

How You’ll Add Value
The Customer Service Representative’s impact is visible both in and out of the office. From client billing to labor coordination, this is an active role that engages with stakeholders at many levels and helps to ensure our values translate from behind the desk out to the show floor.

How You’ll Get It Done

• Manage show floor billing, time tickets, and payroll on all assigned shows
• Enter labor performed, inventory used, and purchases made into database
• Assisting with signing in labor and maintaining the hospitality desk; support City Manager on show floor and/or serve as representative of City Manager
• Prepare and maintain show files
• Code and process vendor bills
• Process and document workers’ compensation claims; liaise with all parties throughout each claim
• Make calls for upcoming shows and enter information into the work order system
• Other duties as assigned

What You’re Bringing with You

• 2+ years’ similar support experience; trade show industry familiarity preferred
• Proficiency in Microsoft Office, databases, and internet research
• Ability to solve problems with a creative, flexible, and resourceful approach
• Solid understanding of basic expense and inventory management concepts
• Excellent interpersonal skills
• Superior attention to detail
• Expert time management and organizational skills with ability to quickly and gracefully adapt to a rapidly-changing environment
• Ability to work long hours and travel as needed

What Success Looks Like
A high-performing Customer Service Representative (CSR) sets the example for excellence in administrative processes. Those who partner with this role can depend on the CSR to proactively juggle competing priorities and to be a congenial and reliable representative of the team.

Interested? If this sounds like what you have in mind for your next great career adventure, please send your resume to recruiting@nthdegree.com.

Nth Degree is an equal opportunity employer committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.

At Nth Degree, we don’t merely manage trade shows, exhibits, and events. We use them as a means to create loyal customers for our clients. Our job is to craft experiences that help build stronger brands—and we relish it. Whether we’re managing a complex trade show exhibit, driving strategy for an international event, or simply installing a 10×10 booth for one of 1,400 domestic and multinational clients, we’re passionate about what we do. From our headquarters in Atlanta, Georgia, as well as 22 satellite offices across North America and several major European cities, we serve our clients at over 13,000 event and trade show projects annually.

Nth Degree is home to some of the most tenured and sought-after experts in the industry. Around here, that doesn’t translate to stuffy or unapproachable. Instead, we value transparency, connectedness, and the lives we live outside of the office. We love what we do and who we do it with—because our people are brilliant, humble, and fun!

We’re seeking a collaborative, expert Exposition Manager. A quintessential project manager who influences team members with a lead-by-example approach. If this sounds like your kind of challenge and we’re your kind of people, let’s talk!

How You’ll Add Value
Our Events division works its magic in strategy, marketing and creative services, event management services, education and learning services, and space and sponsorship sales. In collaboration with space and sponsorship sales and exhibitor relations team members, the Exposition Manager leads exposition management service offerings to fulfill all contracted exhibitor and sponsor expectations.

How You’ll Get It Done

• Partner with VP, Client Services and Account Directors to identify resource needs and procure non-direct reports; assist in recruitment of resources, including full-time employees, contractors, and interns; make staff assignments
• Support new business development team members, writing scope of work and estimating budgets
• Identify and develop partnerships with key vendors; manage RFP process for vendors, such as general service contractor (GSC), audio/visual supplier, electrical contractor, and communications supplier; negotiate master service agreements with vendors; facilitate contracting process; manage vendors to accomplish project goals
• Review current delivery practices and make recommendations for improvement; establish and document overall expo management best practices
• Contribute to annual divisional planning process, estimating resource needs based on volume targets, staff utilization, and margin expectations
• Meet with internal and external clients and accurately determine needs; conduct on-going communication with clients and other team members
• Partner with space and sponsorship sales and exhibitor relations team members to fulfill all contracted exhibitor and sponsor expectations as outlined in prospectuses and sales agreements
• Participate in the build-out of an online exhibitor resource center
• Manage development, approval, and enforcement of exposition rules and regulations
• Source and budget marketing promotion opportunity deliverables or work with other team members to do so (e.g., signage, carpet logos, meeting rooms, etc.)
• Act as primary contact between Nth Degree staff and GSC
• Work with GSC to provide event information for online service portal
• Participate in venue selection and site inspections; make recommendations to support event requirements, considering traffic flow optimization and event branding requirements
• Develop, manage, and maintain expo floor plans
• Manage Nth Degree Exhibitor Relations Managers assigned to events
• Participate in editing and proofing expo content in event-related marketing materials
• Manage exposition hall onsite and support the overall management of the event
• Manage exposition-related portions of master event timeline; meet deadlines
• Coordinate meetings and schedules related to assigned events
• Ensure budget is accurate and comprehensive; quickly and effectively communicate budget changes to team leader; participate in budget variance reporting process, managing participation and reporting of vendor costs within deadline and with accuracy; provide recommendations to maximize client spend
• Mentor and coach direct reports
• Other duties as assigned

What You’re Bringing With You

• 5-10 years’ similar experience with an agency, facility, or general service contractor, including well-rounded event management responsibility; experience managing exhibit hall logistics preferred
• Bachelor’s degree in management, marketing, business, or other related discipline
• Solid reputation for planning successful live events
• Microsoft Office Suite and Adobe Acrobat proficiency; familiarity with event management systems, such as Lanyon, preferred
• Ability to understand large and complex budgets, negotiate, forecast, track time and expenses accurately, reconcile job cost reports with billing, and understand basic accounting concepts such as revenue, net revenue, direct costs, profit, and margin
• Excellent interpersonal and collaboration skills
• Outstanding judgment and decision-making abilities under ambiguous circumstances; ability to solve problems with a tactful, creative, flexible, and resourceful approach
• Exceptional written and verbal communication skills; ability to produce effective presentations and business copy; ability to effectively communicate across all levels and stakeholders of the project team
• Superior project management skills and attention to detail; expert time management skills with ability to quickly and gracefully adapt to a rapidly-changing environment and manage competing priorities
• Flexibility and willingness to assist colleagues with projects and tasks outside of specific job requirements
• Ability to travel up to 10%

What Success Looks Like
A model Exposition Manager uses deadlines, budgets, and customer satisfaction as drivers of success. This team member regularly demonstrates that timeliness, cost-efficiency, and production quality are essential priorities that impact both reputation and the bottom line.

Interested? If this sounds like what you have in mind for your next great career adventure, please send your resume to recruiting@nthdegree.com.

Nth Degree is an equal opportunity employer committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.

At Nth Degree, we don’t merely manage trade shows, exhibits, and events. We use them as a means to create loyal customers for our clients. Our job is to craft experiences that help build stronger brands—and we relish it. Whether we’re managing a complex trade show exhibit, driving strategy for an international event, or simply installing a 10×10 booth for one of 1,400 domestic and multinational clients, we’re passionate about what we do. From our headquarters in Atlanta, Georgia, as well as 22 satellite offices across North America and several major European cities, we serve our clients at over 13,000 event and trade show projects annually.

Nth Degree is home to some of the most tenured and sought-after experts in the industry. Around here, that doesn’t translate to stuffy or unapproachable. Instead, we value transparency, connectedness, and the lives we live outside of the office. We love what we do and who we do it with—because our people are brilliant, humble, and fun!

We’re seeking a Talent Development Specialist who is both a training champion and a career development enthusiast. A project management pro with the keen ability to identify organizational needs and to empower our employees to achieve their personal best. If this sounds like your kind of challenge and we’re your kind of people, let’s talk!

How You’ll Add Value
The Talent Development Specialist is a key partner in the design, development, and implementation of employee development programs and integrated talent development solutions that increase organizational effectiveness and capability. This role focuses on the processes and resources that allow learning, development, and performance management activities to be deployed in accordance with company standards and culture and to support organizational strategy.

How You’ll Get It Done

• Identify, develop, deliver, and/or coordinate internal training and educational content for various platforms and learning environments to drive performance and achieve business objectives
• Manage training administration and coordinate the logistics of learning and development programs; includes creating the training environment, maintaining a training schedule, program marketing, and facilitating learning events
• Support performance management processes by working with employees and managers to understand performance objectives, identify areas for development and/or improvement, and provide or recommend appropriate training and development solutions; utilize and promote available tools and resources
• Assist in the design and implementation of strategies for solving organizational challenges related to talent and performance; conduct needs assessments to determine training needs and priorities; advise on appropriate learning solutions; support organizational succession planning efforts
• Support maintenance of performance and development systems and tools that build organizational and individual capabilities; participate in the administration and promotion of the internal LMS and Lynda.com online learning platform to promote adoption and facilitate continuous learning and engagement
• In partnership with Labor Operations team, support the implementation and facilitation of a comprehensive training and certification program; includes program evaluation, talent assessment, identifying training resources, and partnering with city management teams to promote continuing education for our experienced workforce
• Maintain responsibility for the implementation and delivery of employee development programs and talent development processes to all employees, including but not limited to new employee orientation and onboarding, skills-based training and certification, career advancement and succession, and performance management programs
• Monitor metrics to measure impact of development activities to ensure talent development program effectiveness
• Continuously evaluate processes; identify process improvement opportunities, recommend solutions, and successfully execute those solutions; participate in company-wide HR process initiatives
• Other duties as assigned

What You’re Bringing With You

• 4+ years’ similar experience in learning and development, talent management, organizational development, or other HR-related area
• Bachelor’s degree in business, human resources, or other related discipline
• Demonstrated experience in implementation and facilitation of in-person and virtual training programs
• Knowledge of adult learning principles, theories, and concepts
• Proven effectiveness consulting with managers/employees on performance management processes, best practices, and professional development
• Proficiency in Microsoft Office; experience with performance and learning management systems and evaluation tools; Ultimate Software experience preferred; working knowledge of e-learning software preferred
• Certification to administer and interpret personality/behavior assessments preferred
• Strong customer service orientation; exceptional interpersonal and collaboration skills with ability to manage cross-functional relationships within the organization
• Superior written and verbal communication skills
• Excellent organization and project management skills
• Expert time management skills with ability to quickly and gracefully adapt to a rapidly-changing environment
• Ability to travel up to 40%

What Success Looks Like
A model Talent Development Specialist efficiently uses resources to deliver effective programs that yield visible and reportable results. Great care is given to identifying and organizing content, resources, and opportunities that best support employees in driving individual and organizational success. Due in large part to the efforts of the Specialist, the right educational and developmental opportunities are offered to the right populations at the right time. As a result, a healthy internal talent pipeline is developed to meet current and future business needs.

Interested? If this sounds like what you have in mind for your next great career adventure, please send your resume to recruiting@nthdegree.com.

Nth Degree is an equal opportunity employer committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.