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Labor (1)

Job Title: Customer Service Representative Location: Tustin, CA Supervisor: City Manager Job Description: Summary: Works on the show floor and in the office by assisting the City Manager with all duties necessary to effectively run the labor for trade shows by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Responsible for the show floor billing & payroll on all shows tied to the city office. Entering all labor performed, inventory items used, purchases made, into the computerized show floor system. Verifying all payroll, printing time tickets and balancing out the show. Presence on the show floor is necessary on the majority of the shows. When on the show floor, assisting in signing in labor, maintaining hospitality desk, and printing time tickets is part of the daily routine. General office duties include fielding general operations calls into the office. Preparing and maintaining show files, & processing all mail. Balance petty cash and City checking account. Appropriately code and process vendor bills. Make info calls for upcoming shows and enter information into the work order system. Process all Workers’ Compensation claims, including documentation, reporting to insurance agency and correspondence with affected employee and employee’s physician. Run errands for office supplies, the bank, and mail. Ability to efficiently communicate with a variety of clientele and personnel. Detail oriented, well organized, flexible and willing to work long hours and on weekends when needed. Familiarity of the Tradeshow industry a plus. Must be able to travel. Must have the flexibility to work some weekends. Education/Experience: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Computer Skills: To perform this job successfully, an individual should have knowledge of MS Word, Excel and Outlook, as well as ability to navigate the internet. We are an equal opportunity employer that offers a dynamic, innovative and challenging atmosphere along with wonderful people and an excellent benefits package.

Sales/Marketing